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Responsable Calidad Servicio Técnico Gipuzkoa 19/7/2017
Empresa multinacional industrial, líder a escala global, que está transformando la industria con máquinas gestionadas por software y soluciones conectadas, interactivas y predictivas.
Essential Responsibilities:

• Site owner for implementation of the local quality priorities in line with Power Service GRS quality strategy and with local Service Centre objectives
• Site owner for fast and accurate resolution of Customer and internal issues, drives effective corrective and preventive actions to prevent reoccurrence
• Site owner for QMS deployment & compliance in line with GE PS global QMS
• Site owner for data integrity within any quality module in use at Service Centre
• Site owner for ISO certification & compliance
• Site owner for customer feedback process including surveys, analysis and action plans
• Site owner for deployment of effective preventive methods and tools to anticipate issues
• Site owner for development and execution of solid advanced quality plans on high risk situations (e.g. major process change, load increase, NPI,...)
• Site own for Quality Culture action plan
• Site owner for non-conformance management, screening and escalation
• Site owner for QMR Quality data integrity and Defect Prevention Plan
• Site owner for deployment of Q-Frameworks
• Overall responsibility for Internal Audit execution, for conformance to quality plans, systems, and requirements as per the Internal Audit Plan
• Collaborate with peers globally to share and implement best-practices
• Develop & implement accurate metrics to drive manufacturing improvements
• Lead, develop, coach Service Centre staff on quality methods and key competencies related to critical processes
• Lead, develop, coach Service Centre staff on quality methods and key competencies related to critical processes
• Site owner for RCA management, including leading RCA's, ensuring standard methodologies and effective Corrective and Preventative Action plans

• Engineering Bachelor’s Degree or suitable practical experience
• Fluent in Spanish/English
• Six Sigma Green Belt or experience in preventive Q tools (FMEA, MSA,…)
• Proven expertise in RCA and CAPA tools such as Apollo, Tap Root or 8D
• Inclusive leadership & communication & coaching skills
• Knowledge of electrical equipment repair methods and processes
• Demonstrated ability to self-direct within defined responsibilities
• Knowledge of Lean and/or alternative continuous improvement methods
• Must be a team player willing to sacrifice individual goals when needed
Inglés  Nivel: Alto
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